Terms of Service

1. Service provider

mylvantis.com, sole proprietor (PE), registration code 83216551, Business Center 'Avalon', 12 Antonovycha St, Kyiv, 01004, Ukraine. Email contact@mylvantis.com, phone +380 509 254 4470 — disclosed under Закон України «Про електронну комерцію» № 675-VIII, стаття 7.

2. Booking

An appointment is confirmed only after we send confirmation. Give accurate contact details and arrive 5 minutes early. Service scope, duration and price are shown before you confirm, per Закон України «Про захист прав споживачів» № 1023-XII.

3. Prices

Prices are in UAH and include applicable taxes. A price may change only if you add services or your hair requires more product or time; we confirm any new price before work starts.

4. Cancellation and rescheduling

Cancel or reschedule free of charge at least 24 hours before the start time. Later cancellations and no-shows may be charged up to 50% of the booked price. If we cancel, you pay nothing and we offer another slot.

5. Your responsibilities

Tell us about allergies, scalp conditions, recent chemical treatments and medications affecting the service. We may decline a service that would be unsafe.

6. Complaints and disputes

Send complaints to contact@mylvantis.com or +380 509 254 4470 with your booking details; we reply within 10 business days. Consumer rights and dispute handling follow Закон України «Про захист прав споживачів» № 1023-XII.

7. Personal data

Booking data and non-essential cookies are processed only with your consent under Закон України «Про захист персональних даних» № 3834-IX.

8. Advertising

Promotional content is identifiable as advertising and must not mislead; objective claims are substantiated under Закон України «Про рекламу» № 270/96-ВР.